How A2Z Files collects, uses and protects account data.
Clear, transparent customer information
Privacy Policy – A2Z Files
Last Updated: 22 September 2026
This Privacy Policy explains how A2Z Files, operated under M/S Sahil Mobile Repair Shop, collects, uses, stores, and handles information when you access or use a2zfiles.com.
Information We May Collect
When you use our website, we may collect information such as your name, email address, phone number, account information, billing information, order details, transaction references, IP address, browser/device information, login information, and website usage information.
Payment information may be processed by third-party payment service providers. A2Z Files does not necessarily receive or store your complete card, UPI, banking, or other sensitive payment credentials.
How We Use Your Information
We may use collected information to create and manage accounts, process orders, provide digital downloads, verify payments, provide customer support, prevent fraud and misuse, maintain website security, improve our services, communicate important account/order information, and comply with applicable legal or regulatory requirements.
Cookies
A2Z Files may use cookies and similar technologies for login sessions, preferences, security, analytics, and improving website functionality.
Third-Party Services
We may use third-party providers for services such as payment processing, hosting, analytics, email delivery, authentication, security, and other website functionality.
Information processed by those providers may also be subject to their respective privacy policies.
Data Security
We use reasonable technical and organizational measures intended to protect personal information. However, no internet-based service or electronic storage method can guarantee absolute security.
Data Retention
We may retain account, transaction, order, support, and other records for as long as reasonably required for providing services, resolving disputes, preventing fraud, maintaining business records, or complying with applicable law.
Your Choices and Requests
Subject to applicable law and legitimate record-keeping requirements, you may contact us regarding questions, corrections, or requests concerning personal information associated with your account.
Changes to This Policy
We may update this Privacy Policy when our services, business practices, or legal requirements change. The updated version may be published on this page with a revised effective or update date.
Contact
For privacy-related questions:
Email: zeoteam.io@gmail.com
Website: a2zfiles.com
Business: M/S Sahil Mobile Repair Shop
Location: Poonch, Jammu & Kashmir – 185101, India